Resident & Property Phone Service
Every line on the property, from one provider.
ResidentFi provides cloud phone service for leasing and management offices, optional home phone service for residents, and the elevator, entry gate, fire alarm, pool, and courtesy phone lines that codes require. All of it runs on the ResidentFi voice network and is supported around the clock.
Leasing and management offices
A leasing office lives on the phone. ResidentFi cloud phone service gives each office a modern system with auto attendants, call routing to on-site and regional staff, voicemail to email, mobile apps for leasing agents, and call recording where you want it. Multi-property operators get one system across the portfolio with consistent numbers and reporting.
Resident home phone
Senior living, affordable housing, and some student communities still include a home phone, and many residents value it. ResidentFi delivers resident phone service over the property network with unlimited local and long-distance calling, number porting, and enhanced 911 that reports the resident's unit.
Lines the building cannot live without
Elevator phones, entry gates, fire alarm communicators, pool emergency phones, and courtesy phones were built for copper lines that carriers are retiring. We replace them with monitored, code-aware connections that keep inspectors satisfied and residents safe, and we test them on a schedule.
One network, one bill
Because ResidentFi already runs the property network, phone service rides on infrastructure we monitor. Internet, television, and phone arrive on one agreement and one bill, with one support number for your staff and your residents.
What is included
Resident & Property Phone Service: what we provide
Cloud office phones
Auto attendants, mobile apps, voicemail to email, and portfolio-wide reporting.
Resident lines
Home phone with unlimited calling and number porting.
Life-safety lines
Elevator, fire alarm, gate, and pool phones on monitored connections.
Enhanced 911
Calls report the correct building and unit.
Copper replacement
A path off the analog lines carriers are retiring.
24/7 support
Phone issues handled by the same team that runs your network.
Questions
Common questions
Can ResidentFi replace our elevator phone lines?
Yes. We provide monitored connections for elevator, fire alarm, gate, and pool phones, designed to satisfy the code requirements that apply to each line.
Do residents have to take phone service?
No. Resident phone service is optional and is usually offered where the community includes it in rent or where residents ask for it.
Related services
Often paired with this service
Property-Wide Managed Wi-Fi
One network that covers every apartment, hallway, amenity space, and parking structure, designed, installed, monitored, and supported by ResidentFi.
Learn moreStreaming & IPTV Television
Live television and streaming delivered over the property network to every unit and common area, with no set-top boxes to manage.
Learn moreSmart Building & IoT Network
A secure, dedicated network for smart locks, thermostats, leak sensors, cameras, access control, and package lockers across the property.
Learn more