About ResidentFi
Managed Wi-Fi, television, and phone for the communities people live in.
ResidentFi designs, installs, monitors, and supports property-wide networks for apartment communities, student housing, senior living, military housing, condominiums, and campuses in all 50 states, so every resident is online on move-in day and every owner has one accountable provider.
50
States served
One program at every property, nationwide
50
Largest U.S. cities
With a dedicated local page and crews
24/7
Resident support
U.S.-based, 365 days a year
1
Agreement per property
Wi-Fi, television, and phone on one bill
Connectivity for the communities people live in
ResidentFi provides managed Wi-Fi, bulk internet, streaming television, and phone service for entire multi-dwelling properties: apartment communities, build-to-rent neighborhoods, student housing, university residence halls, military housing, senior living, condominium associations, corporate housing, and mixed-use towers. We serve properties in all 50 states from our headquarters in Las Vegas, Nevada.
We do one thing: residential communities. Our designs, our resident portal, our support scripts, and our agreements exist for buildings where people live, and for the owners, managers, and institutions responsible for them.
Owned and operated end to end
ResidentFi designs the network, installs it, monitors it from our network operations center, and supports it. There is no handoff between a cabling contractor, an internet provider, and a help desk. The team that answers a resident's call can see the network and change it, and one company is accountable when something breaks.
Every property gets the same program: an enterprise access point in every unit, a private network for each resident, coverage across amenities and grounds, television and phone over the same network, and reporting for owners. A portfolio with properties in several states gets one portal, one support number, and one standard of service.
Our background
ResidentFi grew out of a licensed telecommunications carrier that has built and operated business networks, voice service, and managed Wi-Fi for hotels, apartment communities, dormitories, and government customers since 2014. That carrier heritage is why we own our voice network, why our engineers design from the drawings rather than from a product sheet, and why our agreements read like a carrier's and not like a reseller's.
The team
ResidentFi is a senior team of network engineers, project managers, and support specialists, supported by certified installation crews and field technicians dispatched to every market we serve. Our network operations center is staffed around the clock, and our U.S.-based support team answers residents by phone, text, email, and chat 24 hours a day, 365 days a year.
Who you will work with
Owners and managers work with a ResidentFi solutions specialist during the free property assessment, a network engineer during design and installation, and a dedicated account team after launch. Developers and general contractors work with our construction team from the drawing stage through turnover. Residents work with our support team, and only our support team.
Timelines
A retrofit of a typical community is usually completed within a few weeks, with minutes of access per unit and no gap in service. New construction follows the construction schedule and goes live for the first move-in. Student housing turnovers are planned around the academic calendar and completed before residents arrive.
Nationwide coverage
One provider for every property, in all 50 states.
ResidentFi serves communities across the United States from its headquarters in Las Vegas, with network operations around the clock and installation crews dispatched to every market. The 50 largest cities each have a dedicated page, and we serve properties well beyond them.
- West13 citiesLos Angeles · San Diego · San Jose · San Francisco · Seattle · Denver · Portland · Fresno · Sacramento · Colorado Springs · Long Beach · Oakland · Bakersfield
- Southwest14 citiesHouston · Phoenix · San Antonio · Dallas · Austin · Fort Worth · Oklahoma City · El Paso · Las Vegas · Albuquerque · Tucson · Mesa · Tulsa · Arlington
- Midwest9 citiesChicago · Columbus · Indianapolis · Detroit · Milwaukee · Kansas City · Omaha · Minneapolis · Wichita
- Southeast9 citiesJacksonville · Charlotte · Nashville · Louisville · Memphis · Atlanta · Raleigh · Virginia Beach · Miami
- Northeast5 citiesNew York · Philadelphia · Washington · Boston · Baltimore
Not in one of these cities? We serve apartment communities, campuses, and senior living properties in every state, including suburban and rural markets. Request a free property assessment and we will send a design and proposal for your location.
What ResidentFi does
Six things ResidentFi does for a property.
Select an offering to see what is included and who it suits.
Property-Wide Managed Wi-Fi
Enterprise coverage in every unit and amenity
ResidentFi designs, installs, and operates one enterprise network across the whole property. An access point in every unit, coverage from the garage to the rooftop, and residents online the minute they move in.
Best suited to: Apartment communities, student housing, senior living, and campuses.
- Access point in every unit
- Private network per resident
- Amenity and outdoor coverage
- Monitored 24/7
Bulk Internet
One agreement, every unit connected
A single property-wide contract brings high-speed internet to every apartment at a per-unit cost far below retail, recovered through rent or a technology package. Most communities keep a margin.
Best suited to: Owners who want connectivity to be an amenity and a revenue line.
- Per-unit pricing below retail
- Included in rent or a fee
- Optional resident speed upgrades
- Owner-funded or network-as-a-service
Streaming & IPTV Television
Live channels over the property network
Live television, cloud DVR, and on-demand content delivered through an app on the smart TV, with no set-top box or coax. Common-area screens and digital signage ride the same network.
Best suited to: Communities that include television, senior living, and student housing.
- Local, news, sports, and premium channels
- No cable boxes
- Bulk per-unit pricing
- Licensed common-area viewing
Resident & Property Phone
Office, resident, and life-safety lines
Cloud phone service for leasing offices, optional home phone for residents, and the elevator, gate, fire alarm, and pool lines that codes require, all on the ResidentFi voice network.
Best suited to: Management companies and communities replacing copper lines.
- Cloud office phones
- Resident home phone
- Elevator and fire alarm lines
- Enhanced 911 by unit
Fiber, Cabling & Smart Building
The backbone for everything else
Fiber to the building, fiber or Category 6A to every unit, telecom rooms and risers designed from the drawings, and a secure network for smart locks, thermostats, cameras, and access control.
Best suited to: Developers, general contractors, and communities adopting smart apartment platforms.
- Fiber to the unit
- Telecom room and riser design
- Smart building device network
- In-building cellular and DAS
24/7 Resident Support & Monitoring
Residents call us, not your office
A U.S.-based support team residents reach directly by phone, text, and email, and a network operations center that monitors every access point at every property, every hour of the year.
Best suited to: Every ResidentFi community. Included in every agreement.
- U.S.-based, 24/7/365
- Phone, text, email, and chat
- NOC monitoring
- Owner and manager reporting
What makes ResidentFi different
Six reasons communities choose us.
Specific, measurable reasons owners and managers move their communities to ResidentFi.
Built only for residential communities
ResidentFi does not sell to offices or retail. Our designs, our resident portal, our support scripts, and our agreements exist for apartment communities, campuses, and the people who live in them.
One company, nationwide
We serve properties in all 50 states from our headquarters in Las Vegas, with network operations around the clock and technicians dispatched to every market. A portfolio gets one program, one portal, and one support number everywhere.
Residents call us, not your staff
Our U.S.-based support team takes resident calls, texts, and emails 24 hours a day, 365 days a year. Your leasing and maintenance teams are out of the help desk business.
Owned and operated end to end
ResidentFi designs the network, installs it, monitors it, and supports it. There is no handoff between a cabling contractor, a carrier, and a help desk, and no one to point fingers at.
Revenue, not just an expense
Bulk programs are structured so communities recover the cost through rent or a technology package and keep a margin, with owner reporting that documents the return.
New builds, retrofits, and takeovers
We join new construction at the drawing stage, retrofit occupied buildings in short scheduled windows, and take over networks other providers left behind, all without a gap in service.
Who uses ResidentFi
The properties we serve.
Rental Communities
Campus & Institutional Housing
Owned & Specialty Communities
How ResidentFi works
The onboarding process.
- 01
Free property assessment
We review your property, your residents, your existing agreements, and your goals, and we return a proposal with a design, pricing, and the revenue model.
- 02
Site survey and design
Engineers walk the property or work from the drawings, measure signal, and produce a radio-frequency and cabling design for every building and amenity.
- 03
Agreement
You choose an owner-funded or network-as-a-service structure, a standard speed tier, and the resident offer, and we set the schedule.
- 04
Installation
Our crews install the backbone, switching, and in-unit equipment, in new construction alongside the trades or in occupied buildings in short announced windows.
- 05
Resident launch
Residents receive credentials and welcome materials, the portal goes live, and our support team is ready before the first unit connects.
- 06
Monitoring and support
Our network operations center watches the property around the clock, residents reach us directly, and you receive reporting by property and portfolio.
Key facts
ResidentFi at a glance.
| Company | ResidentFi |
|---|---|
| Type | Managed Wi-Fi, television, and phone provider for multi-dwelling communities and campuses |
| Service area | Nationwide: all 50 states, with city pages for the 50 largest U.S. metropolitan markets |
| Headquarters | Las Vegas, Nevada. Mailing address: P.O. Box 230801, Las Vegas, NV 89105 |
| Properties | Apartment communities, build-to-rent, affordable housing, student housing, university residence halls, military housing, senior living, condominiums and HOAs, corporate housing, and mixed-use towers |
| Core offering | Property-wide managed Wi-Fi, bulk internet, streaming television, and phone service under one agreement |
| Support | U.S.-based resident and staff support 24/7/365 by phone, text, email, and chat, with a network operations center monitoring every property |
| Pricing | Custom proposals after a free property assessment, with owner-funded and network-as-a-service options |
| Phone | 702-846-5000 |
Questions
Frequently asked questions
What does ResidentFi do?
ResidentFi provides managed Wi-Fi, bulk internet, streaming television, and phone service for entire multi-dwelling properties: apartment communities, student housing, senior living, military housing, condominiums, and campuses. We design, install, monitor, and support the network, and residents call us directly.
Where does ResidentFi provide service?
Nationwide. We serve properties in all 50 states from our headquarters in Las Vegas, Nevada, with network operations around the clock and technicians dispatched to every market. We maintain city pages for the 50 largest metropolitan areas, and we serve communities well beyond them.
What is the difference between managed Wi-Fi and bulk internet?
Bulk internet is a purchasing model: one property-wide agreement that covers every unit. Managed Wi-Fi is the network that delivers it, with an enterprise access point in every unit and coverage across the property. Most ResidentFi communities use both together.
How do residents get connected?
Residents receive a network name and password at move-in, or set their own through the resident portal, and every device connects immediately. There is no modem, no installer appointment, and no call to a cable company.
Who do residents call for support?
ResidentFi. Our U.S.-based support team answers by phone, text, email, and chat 24 hours a day, 365 days a year. Leasing and maintenance staff have a separate line.
How is the service paid for?
Most communities include ResidentFi service in rent or a technology package at a per-unit cost far below retail and keep a margin. Agreements can be owner-funded or structured as network-as-a-service, in which ResidentFi owns and maintains the equipment for a monthly fee.
Can ResidentFi retrofit an existing building?
Yes. We retrofit occupied buildings in short, announced windows, reuse sound existing cabling, and bring the new network up alongside the old one so residents move over without a day offline.
Does ResidentFi provide television?
Yes. Live channels, cloud DVR, and on-demand programming are delivered through an app on the resident's smart TV, phone, or tablet, with no set-top box or coax. Common-area screens and digital signage ride the same network.