Managed Wi-Fi, television, and phone for apartment communities in Charlotte, NC

Connectivity for communities in Charlotte

From Uptown, South End, NoDa, Plaza Midwood, and Ballantyne, ResidentFi serves multi-dwelling properties across Charlotte, NC with managed Wi-Fi, bulk internet, television, and phone. One network covers every unit and amenity, residents are online the day they move in, and your leasing office is out of the help desk business.

Designed for Charlotte buildings

Charlotte's banking and technology workforce fills new mid-rise communities along the light rail, where work-from-home performance is the first thing prospects ask about. Whether the property is a new tower, a garden community, or a conversion, ResidentFi installs in-unit access points, a wired backbone, and amenity coverage designed for the building. For properties near UNC Charlotte, Queens University of Charlotte, and Johnson C. Smith University, we add the per-bed privacy and roster-driven onboarding that student residents require.

Services available in Charlotte

Every ResidentFi community in Charlotte can combine the services it needs on one agreement: property-wide managed Wi-Fi with a private network for each resident, bulk internet included in rent or a technology package, streaming and IPTV television delivered without set-top boxes, cloud phone service for the leasing office, resident home phone, and the monitored elevator, gate, and fire alarm lines that codes require. We also design fiber-to-the-unit and structured cabling for new construction, a secured network for smart locks and building systems, and in-building cellular for towers and garages.

Property types we serve in Charlotte

In Charlotte we serve conventional apartment communities, build-to-rent neighborhoods, affordable and workforce housing, purpose-built student housing and university residence halls near UNC Charlotte, Queens University of Charlotte, and Johnson C. Smith University, military and privatized housing, senior living, condominium associations and HOAs, corporate and extended-stay housing, and mixed-use towers. Each property type has its own page describing how ResidentFi structures the service for it.

How a project in Charlotte works

A ResidentFi engagement in Charlotte begins with a free property assessment. We review the buildings, the residents, your existing agreements, and your goals, then return a proposal with a design, pricing, and the revenue model. Retrofits of occupied buildings are scheduled in short, announced windows with minutes of access per unit, and the new network runs alongside the old one until every resident has moved over. New construction projects join at the drawing stage and go live for the first move-in.

Support that residents reach directly

Residents in Charlotte call, text, or email ResidentFi directly, 24 hours a day, 365 days a year, and our network operations center watches every access point and switch on the property. Owners and managers receive uptime, usage, and ticket reporting by property and by portfolio. The same program runs at every ResidentFi community nationwide, so a portfolio with properties in Charlotte and in other markets gets one portal, one support number, and one standard of service.